PLEASE READ THESE TERMS OF SERVICE CAREFULLY. These Terms of Service (the “Terms”) form a binding legal agreement between you (“you,” “your,” or “Customer”) and Tidewater Studios LLC (“Tidewater Studios,” “Company,” “we,” “us,” or “our”) governing your access to and use of WaveMaster Pro, including the website, browser-based audio processing interface, paid export unlock, and related support communications (collectively, the “Service”).
You are purchasing a limited, revocable license to use a browser-based audio mastering and batch export tool and, when applicable, a paid export unlock for a rendered mastered audio export. You are not purchasing ownership of the Service, source code, algorithms, brand, software, or underlying technology.
1. Acceptance of Terms
By accessing the Service, uploading or selecting an audio file for local processing, clicking a payment button, purchasing a download unlock, or otherwise using WaveMaster Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies incorporated by reference, including our Privacy Policy, Refund Policy, Cookie Policy, Billing & Delivery terms, and Accessibility Statement.
2. Eligibility and Age Requirement
You must be at least eighteen (18) years old or have the permission and supervision of a parent or legal guardian to use the Service. By using the Service, you represent that you have the legal capacity and authority to enter into these Terms.
3. Description of Service
WaveMaster Pro is a browser-based audio mastering utility intended to help users prepare a downloadable mastered version of an audio file. During normal operation, audio files are processed locally in your browser. Tidewater Studios does not receive, store, host, or review your audio files unless a future version of the Service expressly states otherwise or you separately provide files to us through support channels.
The Service may include paid export unlocks, local browser storage for recovery of recently rendered files, and integrations with third-party payment processors such as Stripe and PayPal.
4. Customer Responsibilities and Audio Rights
You are solely responsible for the audio files you use with the Service and for all resulting downloads, releases, posts, sales, distributions, or public performances. You represent and warrant that you own or control all necessary rights, permissions, licenses, clearances, and consents required to process, master, download, use, publish, sell, or distribute the audio submitted to or processed by the Service.
5. Payment Terms
- Paid downloads are charged at the price displayed at checkout, currently USD $10.00 per mastered file download unlock unless otherwise stated.
- Payments are processed by third-party payment processors, including Stripe and/or PayPal. Tidewater Studios does not store full card numbers, bank account numbers, or payment authentication credentials.
- You agree to provide accurate payment and contact information and authorize the applicable payment processor to charge the selected payment method.
- A paid export unlock is associated with the rendered file/session for which it was created and may not apply to unrelated files, unrelated sessions, or different browsers/devices unless expressly supported by the Service.
6. Delivery
Delivery generally occurs by browser download after payment verification. Because the Service processes audio locally, same-browser local storage may be used to preserve or recover a recently rendered paid file. Local recovery may not work if you clear browser data, use private browsing, switch devices, close the browser before storage completes, or if the device/browser blocks downloads or storage.
See the Billing & Delivery page for additional delivery procedures and support requirements.
7. Refund Policy
Due to the nature of digital products and immediately delivered downloads, sales are final after successful delivery except as stated in the Refund Policy. Refund exceptions may include duplicate charges, verified technical non-delivery, accidental purchase, payment processor error, or other circumstances approved by Tidewater Studios in its sole discretion.
8. Limited Software License
Subject to your compliance with these Terms, Tidewater Studios grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or commercial audio preparation purposes. This license does not transfer ownership of any software, brand, design, code, model, method, workflow, user interface, trade name, or intellectual property of Tidewater Studios.
- Use the Service for personal projects.
- Use the Service for commercial audio projects you lawfully control.
- Download and use the mastered output subject to your rights in the source audio.
- Resell, redistribute, sublicense, or commercially exploit the Service itself without written permission.
- Reverse engineer, decompile, disassemble, scrape, copy, modify, or derive source code or underlying methods except where prohibited by law.
- Remove copyright, trademark, or proprietary notices.
- Use automation, bots, abuse patterns, payment evasion, or excessive requests that interfere with the Service.
- Use the Service for unlawful, infringing, deceptive, fraudulent, or harmful activity.
9. No Reverse Engineering; No Automated Abuse
You agree not to reverse engineer, decompile, disassemble, decode, reproduce, benchmark for competitive purposes, probe, scrape, crawl, automate, interfere with, or attempt to circumvent any payment, access, validation, entitlement, download, security, rate-limiting, or anti-abuse feature of the Service.
10. Intellectual Property Ownership
Tidewater Studios retains all right, title, and interest in and to the Service, including software, user interface, designs, text, graphics, brand elements, trademarks, trade dress, workflows, configuration, documentation, and all related intellectual property. “WaveMaster,” “WaveMaster Pro,” “Tidewater Studios,” and related names or marks may not be used without prior written permission.
You retain your rights in audio files that you lawfully own or control. Tidewater Studios does not claim ownership of your source audio or mastered output solely because you used the Service.
11. Third-Party Services
The Service may use third-party providers, including Stripe, PayPal, Netlify, browser vendors, email providers, analytics providers, and other infrastructure providers. Your use of payment features is subject to the applicable processor’s terms, privacy notices, and dispute procedures. Stripe and PayPal process financial information independently from Tidewater Studios.
12. Disclaimers
THE SERVICE, DOWNLOADS, OUTPUTS, AUDIO RESULTS, SUPPORT MATERIALS, AND RELATED INFORMATION ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDEWATER STUDIOS DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND UNINTERRUPTED OPERATION.
Audio results depend on source material, device performance, browser behavior, user settings, monitoring conditions, and third-party payment/download systems. Tidewater Studios does not guarantee any particular loudness, tonal quality, streaming-platform acceptance, label approval, broadcast compliance, monetization result, commercial result, or artistic outcome.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDEWATER STUDIOS AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, PROCESSORS, AND AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES, INCLUDING LOSS OF DATA, LOSS OF AUDIO FILES, LOSS OF REVENUE, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR PAYMENT DISPUTES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDEWATER STUDIOS’ TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC TRANSACTION GIVING RISE TO THE CLAIM, OR USD $10.00 IF NO SPECIFIC TRANSACTION CAN BE IDENTIFIED.
14. Indemnification
You agree to defend, indemnify, and hold harmless Tidewater Studios from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your audio files, your use or misuse of the Service, your violation of these Terms, your violation of third-party rights, or your unlawful conduct.
15. Suspension, Termination, and Refusal of Service
We may suspend, restrict, terminate, refuse, or discontinue access to the Service, in whole or in part, at any time if we believe you have violated these Terms, abused payment or refund systems, attempted to circumvent access controls, created risk to the Service, infringed rights, or engaged in fraudulent, illegal, or harmful conduct. Because the current Service does not require customer accounts, “termination” may include blocking access, refusing support, revoking entitlement records, or declining future transactions.
16. Export Controls
You agree not to access, use, export, re-export, or transfer the Service in violation of applicable export control, sanctions, or trade compliance laws.
17. Changes to the Service or Terms
We may update the Service, change pricing, modify features, adjust legal terms, or discontinue any part of the Service at any time. Updated terms are effective when posted unless a different effective date is stated. Continued use of the Service after updates constitutes acceptance of the updated terms.
18. Governing Law and Venue
These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law rules. Subject to any mandatory consumer protection rights that may apply, you agree that any dispute arising out of or relating to these Terms or the Service shall be brought in the state or federal courts located in Oregon, and you consent to personal jurisdiction and venue in those courts.
19. Contact
Questions about these Terms may be sent to Tidewater Studios contact page.